London · £78 fixed call-out
Washing machine not spinning in London
Shared households and small flats mean machines run heavy loads back to back, which is hard on belts, brushes and door locks. A spin failure is usually one of those three.
Fixed price
£78
Call-out charge · parts extra only if needed
1 year guarantee on parts and labour
Parts quoted before fitting
No payment taken online · engineer calls 30 mins before
Where we work
Covering South West, South East and West London, plus Bromley, Sutton and Kingston.
What we test
- Belt inspected for glazing, stretching and correct tension
- Motor brushes checked where the motor allows, since worn brushes lose torque under load
- Door lock tested for a reliable confirmation signal
- Out-of-balance detection and pressure switch verified
- Drum bearings checked for play that triggers an abort on spin
Before you book
- 1
Rebalance the load
A single duvet or one heavy item will abort the spin. Add similar items so the drum distributes evenly, then run a spin and drain.
- 2
Check the door latch
Press the door firmly until it clicks. If the display still reports an open door, the latch or interlock is the fault.
- 3
Listen for the motor
A hum with no movement suggests the belt has come off or the motor has stalled. A drum that turns by hand but never accelerates points at control electronics.
Questions we get asked
My machine is in a shared flat and gets heavy use. Is that relevant?
Yes — constant full loads wear belts and brushes faster. It also means a repair is usually a better deal than replacing a machine that is otherwise fine.
Can you work on it without removing it from the kitchen?
For most freestanding machines yes. Integrated machines need the cabinet door off, which we do as part of the visit.
What if it needs a new motor?
We price it before fitting and give you a straight answer on whether it is worth it against the age and value of the machine.
More washing machines help
Washing Machine repair, booked in minutes.
Tell us the appliance and the fault — we'll confirm your slot and the fixed price before we arrive.