Croydon · £78 fixed call-out
Washing machine leaking water in Croydon
Water across a Croydon kitchen floor usually comes from the door seal, the drain pump, a split hose or a detergent drawer that has overflowed. Finding the true source stops you paying twice for the same leak.
Fixed price
£78
Call-out charge · parts extra only if needed
1 year guarantee on parts and labour
Parts quoted before fitting
No payment taken online · engineer calls 30 mins before
Where we work · Croydon
We cover Croydon, Purley, Thornton Heath, Norbury, Selhurst and Selsdon, and carry the common seals and hoses for the most popular machines on the van.
What we test
- Door seal inspected for splits, perishing and trapped debris
- Drain pump and filter housing checked for a failed seal or a blockage forcing water past it
- Inlet and outlet hoses checked for splits, loose clips and perished washers
- Detergent drawer and feed checked for overflow and blockages
- Outer drum and sump hose inspected for cracks
Safe steps while you wait
Safety first
Water and mains electricity in one cabinet is the real risk. Switch the machine off at the wall socket, unplug it if the plug is safely reachable, and turn the water off at the supply valve behind the machine. Never tip a wet machine onto its side to look underneath — water runs straight into the motor and control board.
- 1
Isolate power and water
Switch off at the wall and turn the water supply valve off. Move anything electrical off the floor before you do anything else.
- 2
Contain, do not chase
Put towels down and stop the spread. Mopping while the machine still holds water just moves the problem around.
- 3
Note where the water appears
Front, back or underneath tells us a lot. Water at the front suggests the door seal or drawer; at the back it suggests a hose or the pump.
Questions we get asked
Can I use the machine if it only leaks a little?
No. Even a slow leak puts water near the motor and wiring, and from an upper floor it can reach the ceiling below. Keep it switched off until it is repaired.
Is a door seal expensive?
A door seal is usually a modest part. We quote the exact cost before fitting, and the call-out charge covers the visit either way.
It only leaks on a spin — what does that mean?
Spin pushes water past a failing seal or loose hose clip under pressure. It is a useful clue, so mention it when you book.
More washing machines help
Washing Machine repair, booked in minutes.
Tell us the appliance and the fault — we'll confirm your slot and the fixed price before we arrive.