£78 fixed call-out
Washing machine drum noise, diagnosed properly
A drum that rumbles through the spin, thumps once per rotation or grinds when turned by hand is telling you which part has failed. Getting that diagnosis right decides whether the repair is worth doing.
Fixed price
£78
Call-out charge · parts extra only if needed
1 year guarantee on parts and labour
Parts quoted before fitting
No payment taken online · engineer calls 30 mins before
Where we work
We attend noisy washing machines across London, Kent and Surrey, including Croydon, Bromley, Sutton and Kingston.
What the noise usually means
- A deep rumble that grows with spin speed points at the drum bearings
- A knock once per rotation suggests the drum spider or a foreign object inside the drum
- A squeal or burning smell is usually the belt or the motor
- Grinding from the pump area means something is trapped in the impeller
- Transport bolts left in place will make a new machine sound broken
How to narrow it down
- 1
Turn the drum by hand, empty
With the machine off and unplugged, spin the drum. A rough, gritty feel or a rumble that should not be there is bearings.
- 2
Note the stage it happens
Whether the noise appears on fill, wash, drain or spin matters. Pump noise at drain is a completely different job from bearing noise at spin.
- 3
Check for the obvious
Coins, bra wires and screws trapped between the drum and outer tub cause a scraping knock. Empty pockets and check the door seal.
Questions we get asked
Is a bearing repair worth doing?
It depends on the machine. On a good-quality machine with sound electronics, yes. On a budget machine where the parts approach the cost of replacement, we say so rather than take the job.
Can a noisy drum wait?
It will not fix itself. A worn bearing damages the drum shaft and seal, so the repair gets bigger the longer it is left.
Do you replace the drum or just the bearings?
On many modern machines the tub is sealed, so the drum and tub are replaced as one unit. We price both options where they exist.
More washing machines help
Washing Machine repair, booked in minutes.
Tell us the appliance and the fault — we'll confirm your slot and the fixed price before we arrive.