Croydon · £78 fixed call-out
Washing machine not spinning in Croydon
A machine that washes fine but leaves the load dripping has usually lost its spin for a mechanical reason: a slipping belt, worn motor brushes, a door lock that will not confirm shut, or a load that will not balance.
Fixed price
£78
Call-out charge · parts extra only if needed
1 year guarantee on parts and labour
Parts quoted before fitting
No payment taken online · engineer calls 30 mins before
Where we work · Croydon
Covering Croydon, Purley, Thornton Heath, Norbury, Selhurst, Selsdon and South Croydon.
What we test
- Drive belt checked for wear, glazing and correct tension
- Motor brushes and commutator inspected where the motor is serviceable
- Door lock tested for a reliable confirmation to the control board
- Pressure switch and balance sensing checked so the machine will allow a spin
- Drum bearings checked for play that would throw the load off balance
What you can check first
- 1
Try a better-balanced load
One heavy item, such as a duvet or a single towel, will not balance. Add a couple of similar items and run a spin.
- 2
Check the door is latching
If the door does not click shut, or the display still shows it open, the machine will not spin. Look for something blocking the latch.
- 3
Note whether the drum turns at all
A humming machine with a still drum suggests the belt or motor. A drum that turns freely but never speeds up points to control or sensing.
Questions we get asked
It spins when empty but not with clothes. Why?
That usually points at balance detection or the pressure switch rather than the motor, because the machine refuses a spin it thinks is unsafe.
Is a belt a cheap repair?
A belt is an inexpensive part and a quick job. We still check the cause, since a belt often wears because something else is stiff.
Can you fix it in one visit?
In most cases yes. Belts, door locks and pressure switches are parts we carry; motors and bearings occasionally need a return visit.
More washing machines help
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Tell us the appliance and the fault — we'll confirm your slot and the fixed price before we arrive.