Croydon · £78 fixed call-out
Tumble dryer cutting out in Croydon
A dryer that stops part-way through and restarts when cool is overheating, not dying. The cause is nearly always restricted airflow or a cut-out that has drifted out of tolerance.
Fixed price
£78
Call-out charge · parts extra only if needed
1 year guarantee on parts and labour
Parts quoted before fitting
No payment taken online · engineer calls 30 mins before
Where we work · Croydon
Croydon is our home patch — CR0 to CR8, including South Croydon, Purley, Thornton Heath, Norbury, Selhurst and Selsdon. Same-day slots are often available for dryers that have already stopped.
What we test when it stops
- Lint filter, condenser and vent hose cleared and airflow measured
- Thermal cut-out and both thermostats checked for a tripped or drifting part
- Motor and drum bearings checked for the drag that overheats a dryer
- Door switch and interlock tested for the cut-outs that mimic overheating
- Full cycle run with the cabinet refitted so the fault is proven gone
What you can check first
- 1
Let it cool, then retry
If it runs again from cold and stops at the same point, the dryer is overheating. Unplug it before you look at anything else.
- 2
Clean the whole airflow path
Filter, condenser cassette and the vent hose behind the unit. Washing the condenser under a tap and letting it dry fully solves a surprising share of these calls.
- 3
Stop retrying it
Restarting an overheating dryer repeatedly can take the cut-out and then the element with it. One retry to confirm the pattern is enough.
Questions we get asked
Is it dangerous to keep using it?
A dryer cutting out on heat is a safety device working. It is not an immediate danger, but lint that close to a heater should not be left running unattended.
Will you need to take it away?
Almost never. Airflow and cut-out faults are fixed on site, and we carry common thermal cut-outs and thermostats.
What does the visit cost in Croydon?
£78 including VAT for the visit and diagnosis. Any part is quoted and approved by you before it is fitted.
More tumble dryers help
Tumble Dryer repair, booked in minutes.
Tell us the appliance and the fault — we'll confirm your slot and the fixed price before we arrive.