Croydon · £90 fixed call-out
Dishwasher not draining in Croydon
Standing water in the base of a dishwasher is the most common call we take in Croydon. In most cases it is the filter, the drain pump or a hose that has been pushed flat behind the unit.
Fixed price
£90
Call-out charge · parts extra only if needed
1 year guarantee on parts and labour
Parts quoted before fitting
No payment taken online · engineer calls 30 mins before
Where we work · Croydon
Croydon is our home patch. We cover CR0 to CR8, including South Croydon, Purley, Thornton Heath, Norbury, Selhurst and Selsdon, and same-day slots are often available.
What we test
- Filter basket and sump stripped and cleaned of glass and food waste
- Drain pump tested for obstruction, continuity and correct rotation
- Drain hose run traced for kinks, crushed sections or a blocked waste spur
- Non-return valve checked so it is not stuck closed
- Full drain and rinse cycle confirmed with a dry base before we leave
What you can check first
- 1
Switch off and bail out
Turn the machine off at the wall, then scoop the standing water into a bowl with towels down. Nothing else is safe until the water is out.
- 2
Clean the filter properly
Twist out the filter basket, rinse it under a warm tap and look into the sump for glass or a stray piece of cutlery. Refit and run a rinse cycle.
- 3
Look behind the unit
If the machine still holds water, check whether the drain hose is kinked or pushed against the cabinet back. Do not pull an integrated unit out on your own.
Questions we get asked
Why does the water come back after I clean the filter?
Usually the pump impeller is jammed or worn, or the waste spur the hose connects to is blocked. Both need the unit out and testing.
How quickly can you get to Croydon?
The CR postcodes are our home patch, so standard slots are usually within a day or two, with same-day options for a small surcharge.
How much will the repair cost?
The call-out charge covers the visit and the diagnosis. Any part, such as a drain pump, is quoted before it is fitted and the labour does not change.
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Tell us the appliance and the fault — we'll confirm your slot and the fixed price before we arrive.